![]() This is exactly what happened when I took a lead BA position in the healthcare industry. And one of the chief reasons is that novices tend to seek advice and input from a variety of sources, thus getting exposed to many more data points and diverging ideas than experts, which makes them much more open to new possibilities. But where they really outperform is when the work is innovative in nature: rookies are capable of achieving results a lot faster than people with experience. According to her research, overall, inexperienced people tend to outperform people with experience by a small margin. In the book Rookie Smarts: Why Learning Beats Knowing in the New Game of Work, Liz Wiseman describes how being a novice can be an asset and lead to better results, especially in work that's innovative in nature. In this first article let’s deal with the latter issue: How not to feel incompetent or overwhelmed when changing industry or business domain (Part 1) In Parts 2 and 3 of this series we’ll tackle the first two challenges. Is it trying to secure a job interview in an industry you don’t have any experience with? Overcome the imposter syndrome and establish yourself as a valuable team member while still learning a new business domain? Avoid feeling incompetent or overwhelmed with the amount of information you don’t yet know about the new business process you’ll be working on? The best approach to use to achieve superior results in a new business domain will vary depending on what challenge you’re currently facing. As business analyst with a history of delivering results, you can be highly successful defining requirements for solutions in an entirely new field. What to do?īecause of the vast number of industries and domains I explored over the years, from government to innovation startups, B2C ecommerce to healthcare and social media management, I know that domain knowledge is not a pre-requisite for getting the job or performing well in a BA role. Bob keeps getting his resume ignored for analyst jobs in government agencies because most of his experience is in ecommerce applications. Alice just got a job working for the first time in financial services, and is worried that her lack of experience in this domain will get in the way of her doing a great job. However, with all the convergence going on it is a serious concern knowing that everything an end viewer sees on a domain is controlled by the browser.Visit any active discussion forum for business analysts and aspiring BAs, and invariably you will find at least one thread asking how to develop domain knowledge, either in a new industry, such as health or insurance, or a new business function, such as marketing or supply chain management. What are the variables and knowns in the domain world? How much does an individual domain owner actually control? For instance The browser gets very little acknowledgement.The plebes are often mistaken for the players. Understanding who the real players are in the domain world and building trusting relationships with them is where the big value on the sale side is.Valuations are nothing close to what an offline business is valued for (two-three times earnings per annum or greater). There is much room for profitability within our domain properties.We are making introductions that should be mutually beneficial. Value to a domain requires thinking of how to more fully benefit the visitor AND advertiser. Mass pay per click advertising has caused domainers to overlook the individual and only see the masses. ![]() A co-operative methodology calls domainers to execute relationships that are more than a one time 'flip' of a domain. ![]() The perceptions and worldviews we bring to the table determine the viability and longevity of our business models.Here are a few streams to paddle down (or up) that I plan on addressing in the future. ![]()
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